The NYCHA Journal

The NYCHA Journal has informed and inspired residents since 1970, covering the news, contributions, and uplifting stories of the NYCHA community while providing the latest information on Authority initiatives.

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Making Customer Service a Priority

LaToya

It’s not every day that NYCHA chair Shola Olatoye arrives at 6 a.m. and greets development staff with donuts and coffee, but July 5 was special: A new pilot program called FlexOPS (“flexible”)