Meet NYCHA’s Elevator Oversight Team

The Elevator Oversight Team in NYCHA’s Environmental Health and Safety Department understands the importance of maintaining safe and reliable elevator service for our residents and employees. The team’s elevator industry professionals represent a combined 65 years of experience and have extensive knowledge of elevator construction, maintenance, and repair as well as elevator regulations and safety requirements. 

The Elevator Oversight Team is responsible for overseeing elevator safety and ensuring that NYCHA staff and vendors follow regulations and standards concerning the maintenance, repair, and inspection of passenger elevators. When an elevator has an excessive number of unplanned outages in a 30-day period, the team will conduct an analysis to determine the reason for the outages. Based on its findings, the team provides recommendations for improvements to NYCHA’s Elevator Services and Repair Department to ensure reliable and safe elevator operations. 

According to the Team’s Administrator Robert Beale: “To safeguard NYCHA residents and employees and ensure that NYCHA elevators are safe and reliable, the Elevator Oversight Team works collaboratively to determine the reasons for reoccurring elevator failures. With a team like ours, the varied experience helps in brainstorming and dissecting the root cause of any reported issue. We want to identify the root cause so it doesn’t happen again and so that we can promote a safe and dependable elevator experience at NYCHA developments.”

If you have experienced a persistent issue with an elevator that hasn’t been addressed, you can submit a concern at https://on.nyc.gov/submit-concern. For more information about elevator safety, please see below and click here.