The NYCHA Journal

The NYCHA Journal has informed and inspired residents since 1970, covering the news, contributions, and uplifting stories of the NYCHA community while providing the latest information on Authority initiatives.

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MyNYCHA Now Available Online

LaToya

Good news NYCHA residents! The popular MyNYCHA app, which allows residents to create, schedule, and manage repair requests on their smartphones or tablets, is now available as a website.

Residents who do not have Android or Apple mobile devices can visit nyc.gov/mynycha to take advantage of all of MyNYCHA’s features from a computer in their homes, the library, or NYCHA’s Digital Vans. Residents can also subscribe to NYCHA Alerts to learn about outages in their development and view inspection appointments.

MyNYCHA is one strategy of NextGeneration NYCHA, the Authority’s 10-year plan to create safe, clean, and connected communities. The app empowers residents by putting the repair process in their hands, allowing residents to choose times for repairs to be made and to cancel and reschedule as needed.

Launched in September, the MyNYCHA app has been a big hit with almost 15,000 downloads and over 12,000 logins. More than 10 percent of all work orders are created by MyNYCHA. A Spanish version of the app will soon be released, and NYCHA is working on providing the option for residents to upload photos when requesting repairs.​