The NYCHA Journal

The NYCHA Journal has informed and inspired residents since 1970, covering the news, contributions, and uplifting stories of the NYCHA community while providing the latest information on Authority initiatives.

Rent assistance
Top Story 

Need Help Paying Your NYCHA Rent?

Michael

Paying Rent Is Important; We Are Here to Help

Rent payments are a crucial part of NYCHA’s budget. To maintain each development, NYCHA relies on all sources of funding – rental payments along with federal operating and capital subsidies. When rent doesn’t get paid, that affects NYCHA’s ability to repair and maintain our buildings. For this reason, please make sure that you are up to date on your rent payments and that you pay rent when it is due each month. Visit NYCHA’s website (www.nyc.gov/NYCHA) to learn about the various ways you can pay your rent. Applicants for the State’s Emergency Rental Assistance Program (ERAP) payments are still responsible for paying rent beyond the ERAP assistance requested amount.

NYCHA will work with residents who are experiencing hardship. You may report a loss of income or qualify for a payment plan. Please reach out to your property manager and see below for more information. For financial counseling (including budgeting and money management support) from REES partners, residents may visit their property management office or go to “Opportunity Connect” on NYCHA’s Self-Service Portal (selfserve.nycha.info) for referrals.

Interim/Annual Recertification

If your household experienced a change in income, you should report that to NYCHA through an interim recertification (at any time) or an annual recertification (if it’s due) to have your rent adjusted accordingly:

  • Recertifications can be completed and submitted online through NYCHA’s Self-Service Portal (selfserve.nycha.info) – accessible from your computer/smartphone/tablet or your property management office kiosk.
  • You can also request a paper version of the interim/annual recertification at your property management office.
  • For assistance with completing the recertification, you can reach out to your property manager.

Payment Assistance from the City

If you owe rent, you might qualify for payment assistance from the City:

  • The NYC Department of Social Services/Human Resources Administration offers a one-time Emergency Assistance/One-Shot Deal for Rent Arrears. To find out more, visit access.nyc.govor call 311 and ask for the “Tenant Helpline.”
  • NYC’s Homebase program can also help with accessing emergency rental assistance – call 311 and ask for “Homebase” to learn more.
  • Visit nyc.gov/HRA for more information about the assistance, resources, and services available for New Yorkers.