NYCHA’s New One-Stop Kiosk Unveiled at Ravenwood Houses

New self-service kiosks in every development provide residents access to NYCHA’s online services, including rent payment, submitting work orders, and recertification of income. No longer is the lack of a computer or Internet access an obstacle to using these services. Using the kiosks, residents can also learn about job training programs, apply for NYCHA jobs, and read The NYCHA Journal.

New self-service kiosks in every development provide residents access to NYCHA’s online services, including rent payment, submitting work orders, and recertification of income. No longer is the lack of a computer or Internet access an obstacle to using these services. Using the kiosks, residents can also learn about job training programs, apply for NYCHA jobs, and read The NYCHA Journal. 

“NextGeneration NYCHA represents a promise to our residents, and improving operations and modernizing customer services is an important part of our strategic plan,”said NYCHA General Manager Kelly. “These kiosks are a great step forward as we work to achieve
a better NYCHA where all families have modern, safe,
and secure homes.” 

144 kiosks have been installed at all developments and the Brooklyn Walk-In Center, except for Woodson Houses.

Woodson Houses’ management office is currently under construction but will have a kiosk upon completion. Woodson residents can use the kiosk at Langston Hughes Houses while their office is under construction.

5 kiosks are designated for the Bronx Walk-In Center.