Working together to keep our communities clean and safe
Dear Residents,
Now more than ever we must work together to keep our families healthy and our developments clean and safe.
COVID-19 impacts all of us, including the NYCHA workforce. We are grateful for your cooperation and for all you have done to share accurate information with neighbors, follow and promote social distancing, and maintain safety precautions throughout our developments.
We are disinfecting high-touch, high-traffic areas of our buildings, including trash chute doors, several times a week. But we need your help. Here are some simple things that we can do to keep healthy, help manage waste and reduce pests in our apartments and grounds, and help NYCHA focus on providing continued, essential services to families:
- Collect household trash in small bags and dispose of them in the trash chute on your floor daily. Trash left in hallways or other non-designated areas can attract pests.
- If you have larger bags of trash, please put those in the containers outside your building (or in the ground-floor trash chute with an enlarged door, if your development has one).
- Bulk items should be taken to your development’s designated drop-off site.
- Please put recyclables (mixed paper/cardboard, metal, rigid plastic, glass, and cartons) in the designated bins outside.
- To help reduce pests, please keep food covered in the kitchen, avoid disposing food outdoors, and pick up your dog’s waste from the grounds.
- Maintain safe health practices, including frequent handwashing, to help prevent the spread of the coronavirus.
We continue to make COVID-19 information available through direct outreach to residents, including robocalls, emails, multilingual posters, the MyNYCHA app, daily social media posts, and posts on our resident, employee, and public websites (such as nyc.gov/nycha and nychajournal.nyc).
We strongly encourage residents to download the MyNYCHA app to receive push notifications on your smartphone about new guidance as soon as it becomes available.
Please call the CCC at 718-707-7771 if you need to request an emergency repair. Trained representatives are available 24 hours a day, 7 days a week.
Thank you for helping to maintain the health and safety of our NYCHA community.
Sincerely,
Greg Russ
Chair & Chief Executive Officer
Vito Mustaciuolo
General Manager