Return to normal, pre-pandemic operations at NYCHA

Dear Residents,   

Since the beginning of the COVID-19 pandemic, NYCHA has modified our policies and practices to promote the health and safety of our residents and employees, and to follow the guidance of State and local officials and federal partners, including the City’s Health Department.  

With a tremendous increase in vaccinations and the significant decline in COVID-19 cases in New York, there are no longer any restrictions on the type of work that NYCHA employees can conduct within apartments and we are resuming all pre-pandemic activities, effective immediately. That includes all types of work in all apartments, including scheduled repairs for non-emergency work, annual inspections, and work involving skilled trades or maintenance staff. NYCHA employees will continue to conduct the “5 Alive” safety checks, and correct any related deficiencies, whenever they enter an apartment. Additionally, property staff may exercise their right to enter an apartment, in certain scenarios and in accordance with the NYCHA lease. Management office staff will also continue rent collection activities. 

Also, City employees are no longer required to wear face coverings indoors. However, employees must still wear face coverings when interacting with members of the public indoors, including when performing work in apartments or meeting with residents in property management offices. Additionally, we strongly recommend that residents, employees, and visitors still wear face coverings in all NYCHA building common areas, including elevators and lobbies.  

For the latest general guidance on face masks, including how to use them properly, please visit the CDC’s website. We also urge you to get vaccinated, including your booster shot, if you have not done so already. The vaccine is free and available to everyone age 5 and older (click here to find a vaccination site near you).  

We will continue to monitor the latest guidance from experts and government partners and will keep you updated. 

Sincerely, 

Greg Russ 
Chair & Chief Executive Officer 

Daniel Sherrod 
Chief Operating Officer 

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