Workshop Highlights the Ease of Online Annual Recertification

NYCHA and Vision Urbana, a community-based organization on the Lower East Side of Manhattan, hosted an online recertification workshop at the Primitive Christian Church (La Iglesia Primitiva) on February 16. Spearheaded by Reverend Dr. Marc Rivera, pastor of Primitive Christian Church and member of NYCHA’s Faith Leaders Advisory Committee, the event provided an opportunity for community organizations to learn how simple NYCHA’s online annual recertification process is for both residents and employees to complete. Before the online system was created, residents spent hours filling out up to 30 pages of annual recertification documents every year. With the online system, the process is much faster.

The event featured remarks from Reverend Rivera and NYCHA Chair & CEO Shola Olatoye. City Council Member Margaret Chin and NYCHA employees helped seniors complete their annual recertification online and by paper. One of NYCHA’s Digital Vans was also at the event to provide computers and assistance. 

Organizations in attendance included Grand Street Settlement, Henry Street Settlement, Good Old Lower East Side, and LES Power Partnership. Attendees also heard about NYCHA’s other digital initiatives, including the MyNYCHA app, the NYCHA Self-Service Portal, and the new self-service kiosks in every property management office—where residents can pay their rent, complete their online recertification, and even browse job opportunities.